AVABEL ONLINE

2017-01-20

BUG

[Edit]Regarding the Monthly Course subscription in the Google Play version

We have confirmed that fix has been applied for the issue from the Shop maintenance on 1/20.
---Cause of the issue
-Problem with the transmission of Monthly Course subscription information from the Google Play.

We apologize for the inconvenience caused by this issue.

Thank you for playing AVABEL ONLINE.

Currently there is an issue of the subscribed Monthly Course being canceled for some of the players who have made the purchase in Google Play.
The issue is currently under investigation.

We apologize for the inconvenience caused, and kindly ask for your understanding.

The issue is applied to the players who have received the email from Google Inc. stating that the Monthly Course will be continued, and yet have the Monthly Course canceled in the game.

Please contact us via the Contact Form within the application with the Google Order Number (Combination of 20 digits and 16 digits number) written.

We deeply apologize for the inconvenience caused.

*Google Order Number is written on the email sent from Google Inc., to the Google account that has made the purchase.

AVABEL ONLINE Operation Team